Bugs & Internal

Multiple email account issues

We have a shared gmail account linked to Zero. 1+ people have the credentials and can access it. I recently added another personal gmail account and now each user can also see that personal email within Zero. At times the labels, are also being swapped between the accounts. So my team account will have the labels from the personal account unless refreshed. This may be expected behaviour, but I am not sure. If someone has access to one gmail, should they have access to all? However, when I log out of Zero with my accounts and attempt to log back in with the shared email address, my personal email is already signed in and is visible to all again. I can’t actually seem to properly log out of my personal inbox connection to 0.

Label counts and sub-labels are off

Sub-categories of labels are not coming through within Zero (on the left hand navigation) and the label counts themselves are also off. In this example, selecting the Client label shows 6 emails. Only 5 actually have that label and there is a count of 1 in the left-hand nav.

Failed to fetch .. emails 🙃

Deleted messages do not stay in trash bin

When I delete a message from the Inbox, it moves briefly to the trash bin but bumps back into the inbox after a few seconds or refresh.

Dictation doesn't work in chat

When clicking the microphone button within the chat, it fails everytime. It successfully asked for permissions within my browser but still failed. Browser is Arc.

No way to use prompts or AI features

I see a way to edit the prompts, but no way to trigger them on emails. I tried asking the AI chat bot to summarize the email I had open, but it asked me for an email id, which I do not have nor is that user friendly. When I gave it the name of the email, it still could not find an email from today. How is this an AI email app with no AI features? Literally the only AI feature I could see to do is retype my email response which gmail already can do with gemini.

Incorrect email parsing

Here’s a screen recording of the difference, also the original HTML [Original mail html](https://dltcz8f9w2.ufs.sh/f/WQ68P1hMmT3DgEmyqZjQyUKD6HsfTd2zi0atSneA7LmjZ1Rc)

Error message when trying to delete email from AI chat

Double send?

I think there’s a bug - when I first clicked send, the request message froze. I clicked again, and it ended up sending twice in the email thread.

The chat bot for me does not work at all...

Already maxed out my messages :/

Categories/Labels should adhere to gmail settings - Wrong labels

I don’t have any Important, Personal or Promotion label on Gmail but you force having them on 0n at the top of the left panel

[UI] Unread emails need to standout in the email list

When I look at my emails the bold is so subtle because the 2nd line is the same as an read email that it is really hard to scan and see which of the emails show as read/unread. The gmail screenshot (grey/brown) shows how easy it is to find unread email. The same goes for Mail app on Mac as I’m able to look on the left side and see what is unread. It gets confusing with 0 email as the blue dot is within the logo and my eye is exhausted having to look at the logo and look to the bottom left corner and then do another set of exercises to remove the color from my mind. Fixing this micro interaction will eliminate a lot of friction with using mail 0.

Thread/Sent Email issues/missing

There are a couple of issues coming through here.. 1. When an email is sent from Zero to a non-Zero email (gmail in my testing) and then replied back, the thread is missing. The reply email isn’t visible in Zero. 2. Instead the inbox shows the original “sent” message but not the reply Subsequent replies aren’t visible at all if you continue to send/reply to that same thread. https://www.loom.com/share/dba5b792e63347aa826842df25488923?sid=e486011f-c2ec-40e5-a0ee-c65dd94a3630

Command Palette: Does not open if email message content has been focused

https://www.loom.com/share/ec6b791643d14f8385a7a6d6aac9e5bf?sid=7aaf79f9-898e-4525-a08c-9b9e47d7c8d3 Open an email Click on the message content area Cmd + K does not work (click anywhere else and it’s ok)

Suggestion for UX improvement

Hello, when you log in to zero with your google mail for the first time, it asks you for permission to read and send e-mails, but this is not a required field, you can continue by pressing continue. but the problem starts here, you can’t send mail since you didn’t give permission, and the error you get when you can’t send mail doesn’t explain the situation, it just says “Failed to send email”, so people may fall into an unknown. yes, when you log out and log in again, it now makes that permission required, so you can send mail afterwards, but as I said, there is such an error at the first login.

Inbox switching takes over 1-3 seconds to switch

Not entire sure if this is a state bug, but i cannot reliably load email inboxes Video attached.

Cannot save setting changes on https://0.email/settings/general

"Save changes" button is not grayed out but clicking on it doesn't save the settings. To reproduce: https://0.email/settings/general Modify a settings / Add user prompt Save changes Refresh or go to a different page and come back to https://0.email/settings/general The modifications are not saved

App feels too slow

whenver i try to do anything like go to inbox / spam or send new email there's a weird delay and because of that it feels slow.

Duplicate Account Displayed

After signing in via Safari, the same account appears twice in the interface.

Logged out daily / Shown onboarding

I’ve been getting daily logouts, and once I sign back in, I’m shown the onboarding and have to reaccept the Oauth2 Policy again. Any word on this or similar threads?

Draft piling up when replying to email

I don’t understand why every email reply I send has five drafts.

Compose box grows too big while typing

When composing a new email, the text area for writing content continues to grow in height as more text is added. Eventually, it expands to the full screen height, making the interface difficult to use and visually breaking the layout. Steps to Reproduce: Click “Compose” to create a new email. Start typing a long message. Observe the compose area expanding beyond usable limits, eventually occupying the full viewport height. Initial After adding more content :

Chinese email sender names are missing

It’s fine in the right panel but they’re not showing in the emails list, regardless of the language chosen in the general setting. Not sure about those (sender names) in different langs (Here’s an image using Window’s built-in Outlook browsing the same emails)

when I click "create new email" it does not auto focus to the recipient