Skip to main content

Threads: Email Sender's name shows up as my name

Quite often, the name of the email sender shows up as my profile name, this stops me from immediately responding to important emails. SS attached, its the first item in SS for example.

Status: Completed5 comments

Log in to comment and vote

Comments5

  • Axel Eriksson

    •

    Apr 9, 2025

    Unable to reproduce at the moment (potentially fixed or due to other thread issues) - will set to done for now. @UV Parkway If the issue continues after next production deployment, please let us know!

  • A W

    •

    Apr 7, 2025

    Fixed on staging, @Axel Eriksson please confirm. The sending issue remains as part of another ticket

  • Axel Eriksson

    •

    Apr 7, 2025

    Note: Should probably contain the names of everyone in the thread!!

  • Axel Eriksson

    •

    Apr 7, 2025

    To add to this; it sometimes says Reply to (myself) and displays as if I’m sending the email to myslef.. but it’s actually being sent to the other recipient.

  • Axel Eriksson

    •

    Apr 7, 2025

    Can confirm, in the event of a thread, it’s using the last email as sender even if it is yourself.. cc. @Adam